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Computer broke?....RMA it

Please read our RMA guidelines before requesting an RMA to ensure that you are following the correct method for return. You can contact us if you need any more information.

This form only applies to computers we built and that are still under warranty. Items marked with * are required.



Enter your full name *

Enter a valid email address *

This can be found on the invoice that came with your computer

This can be found on the invoice that came with your computer *

What is wrong with the computer we built you? *
Please enter the following number into the box above: 1183747614

JOIN OUR RESELLER PROGRAM

The following is a link for people who want to make money selling our computers. We have very competitive rates and very competitive prices. Fill out an application and after consideration we will send you an email stating whether or not you made it into the program.

Reseller Program

Guidelines For Your RMA

RMA Guidelines

All RMAs will be valid for 20 days. Any merchandise not sent back within the allowed time will be voided and another RMA will have to be issued. Items without approved RMA status will be refused. RMA number is required in order to validate the RMA. Unopened items returned within 30 calender days will receive credit, after 30 days is subject to 20% restocking fees. Please refer to our warranty information for more on restocking fees.



SUPPORT AND SALES HOURS

On all returns the RMA number must be written on the shipping label. NOT THE BOX! Products without the RMA number written will be refused. The item must be complete and in resaleable condition in order to receive credit. All repairs or replacements will be shipped by our carrier of choice. All returns must be prepaid. Shipping charges are NON refundable. Products without prepaid shipping will be refused. We recommend getting shipping insurance in order to prevent damage while in transit.

This information is subject to change without prior notice and Zero 3 Computers reserve all rights.

Please keep a copy of your original invoice and RMA.

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